CIVILE ICF, S.L.P. is an advanced engineering, consulting and training services company with several years of experience in the sector, providing solutions to companies and organizations that demand development and management of civil and environmental infrastructures.

Formed by a large team of professionals who have more than ten years of experience and who, in a permanent commitment to quality, guarantee excellence in the result as a consequence of the excellence of the process.

This Quality and Environmental Policy establishes as main axes the improvement of our customers’ satisfaction in order to achieve a stable and collaborative relationship, minimizing the impact that our activity may have on the environment.

Customer expectations require both the fulfillment of their requirements, as well as those established by the organization itself and those related to the service.

Thus, the philosophy and basic objectives that will set the course of our organization will be:

– To assure our customers the provision of solvent and reliable services, involving ourselves as much as possible in the process of continuous improvement.

– The concept of customer service and full satisfaction that inspires this improvement process will also be reflected in our company, so that the internal performance of each person must always seek the satisfaction of the people or functions that follow them in the chain, using the results of their work.

– Compliance with legal requirements and implicit requirements that are applicable to us due to our activity, both in the performance of our services and in the environmental scope of our activities.

– Establish actions and programs aimed at prevention and not only at detection.

– Manage waste and garbage in a responsible manner, promoting recycling.

– Establish pollution prevention and social commitment as one of our main objectives. Rational use of material resources.

– To provide all personnel with the level of training and learning necessary for the development of their activities related to service quality and environmental management of the activity.

– Commitment to protect the environment and our surroundings, through actions and measures aimed at preventing any type of communication that could originate in operations due to our activity.

– Make quality and respect for the environment a basic element of the company’s culture.

The management will establish, within the general policy of CIVILE ICF, S.L.P., the plans and resources necessary to achieve the objectives established in this policy.

CIVILE ICF, S.L.P. is committed to promote an understanding and dissemination of our policy within our organization, through training and continuous communication with our employees and collaborators.

This Integrated Policy provides a reference framework for establishing and reviewing the objectives of the Quality and Environment system, being communicated to the entire Organization, exposed to all interested parties and reviewed annually for adequacy when deemed necessary.

In Seville, January 11, 2021

CIVILE ICF, S.L.P.